capital trip

we took a trip to the Albany center in downtown. they put on a movie for us of Alban'y history which was pretty neat to learn because its where i live and i never knew most of that information. we went in the planatirium and learned about the stars. we got to take a tour of the building also, it was a pretty neat field trip !!

room service

i worked with Joel in the room service department when i got there we had some orders to do. we got the cart ready and waited for the food. after we delivered the food to the guests room we picked up the dirty dishes outside of the guests room. there were a lot of dirty carts that had to be busted down. Joel and i cleaned off the carts, filled his ice bucket. he showed me how to restock his inventory.

room service

i worked with Joel in the Room service department. The hotel was very slow that day. we took one order of salads, soups and drinks. we had to bring it to the Colonie meeting room, and had to make sure the guests were happy. Joel showed me the knocking rule that the room service workers have to follow. they have to knock three times and say that its room service before he enters the room. he showed me also how to set up the room service cart.

starbucks catherine simeone

I had to go work at the Starbucks in the Marriott because the restaurant i was supposed to work at closed early because lack of business. i went to Starbucks and we didn't have one single customer so we sat down with Nicole and she helped us fill out the yellow sheet about inventory.

housemen catherine simeone

i cleared a room. there was about twenty tables and about ten chairs at each. i had to stack all the chairs in piles of ten which was hard because they were taller than me. i got to work with the two house men Jimmy and Barringhton. we stacked about three hundred chairs and cleaned out the room. being a housemen is a lot of hard laboring work, but without them the hotel would,t be able to run.

c.s banquets w. barrington

i went to the Marriott, shante and i were in the same department , we worked with Barrington. t we learned a little bit about him and helped him set up tables for a meeting. he taught us how to set up the pens, paper, candy and glasses. after we were done there was nothing really to do so we went to a Marriott lunch for the employees. we just ate and talked to Barrington. he told us about where he came from and what his country is like, i learned a lot.

banquets

When i went to the Marriott Tuesday i worked with Anton, Jimmy and Anne in the banquet department, this division also works with food and beverage. The Marriott was hosting a lunch for the farmers bureau. They had a buffet and when the food ran out we filled it , i learned that the cod food , the less expensive foods are put out first and the last selection is the most expensive things. They do this so that by the time the guests get to the expensive food they're pretty full and don't eat as much and it saves the hotel money. The goals for this department is just like the others : make the guests happy and make them want to come back. The challenges just like any other job are getting along with everyone and trying to please all the people. We had some problems because some people from the convention were coming in as we were trying to clean up the banquet room. In this department i got a lot of experience. I enjoyed everything i did in the banquets department and i would like to have a job like that.