guest speaker Gary Miltner

Today Gary Miltner from Robison&smith textile services came to our Lodging management class to talk to us. The main focus of the presentation was what the business he works for does, he talked about when businesses rent from them they save expenses and the most important thing he talked about was customer service and good communication is the key to success in this industry.Robinson and smith services rents out chef coats, napkins,table cloths, coveralls, pillow cases.Renting saves the businesses from expenses like electric (b/c of washer and dryers), detergent expenses and expenses for buying uniforms. I think it was interesting when he talked about how he went to c college for P.E. teacher and after he got his two year degree he knew it wasn't what he wanted to do. Gary has worked at all different places like a dishwasher at the Italian community center, construction ans he operated and unloaded trucks(so therefore he has a bunch of experience). He never thought he would end up in the industry he is in today. the thing i learned from Gary which is the most important and beneficial to me is you have to love what you do or else you'll wake up every morning unhappy with going to work, but if you love your job you'll be excited to wake up every morning and go to work. when you have a job you have to give it your all. This presentation related to Lodging Management because he talked about the industry a little bit and told us working in the industry you have to be very flexible with positions and be able to work long hours. All this information he shared with our class today will help me out if i decide to get a job in the Lodging industry.