Wednesday, December 3, 2008
conceirge department w/ joan
I worked in the concierge department with Joan. This department reports to the director of food and beverage and is responsible for greeting the guests, looking who is arriving and leaving ( they have a list). Joan is also responsible for dinner reservations, salon appointments, activity packages for guests and she has to know the area in case guests have questions. This department works out of the front office and it is a lot of interaction with guests so you have to be a social person. Unfortunately Joan was very busy the day we went so i didn't get to spend a lot of time with her but seeing there wasn't much for me to do i got to help Jimmy. They were setting up for a event in the ballroom so they had to take off the dirty table clothes that the last event had used. i had to pick up all the garbage off the floor and stack the blue chairs. we had to put the red chairs out in the hall for a different event(3 at each table). I really enjoyed helping Jimmy, he is very nice, he has a job that takes a lot of labor work. jimmy showed me how to correctly put a tablecloth on a table.
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