room service at the marriott-catherine

Our class went to the Marriott for our internship. I was in the room service department, I worked with David who has worked there for about month. His responsibilities consist of putting the orders together, getting the food from the chef, bringing the food up to the room, pick up any dirty dishes that are outside the hotel room. The goal for the room service department is to make the guests happy just like the other departments. David told me there are challenges to his job. He says it's hard to make his job easy because their are lots of demands especially in the morning for breakfast. The BASIC at the Marriott today is "I Stay Flexible" There was a little problem for David that day because when he was taking a order upstairs he forgot the coffee downstairs which didn't make the guest happy and it took longer to deliver what the guest wanted. I learned a lot from David and had fun working for the room service department but it is not what i would want for a job.