mexico!!!!!! April 8th

when I arrived to Mexico there was a van waiting for us at the airport because the hotel gives constant shuttle service going to or leaving the airport. we drove to the hotel and it was gorgeous flowers and plants everywhere, a huge resort. As i walked in the hotel to check in i was so excited!! At check in they ask for the confirmation of the booking, get you your wristband , that's how they know if you're staying at the hotel, if they can give you services. The concierge service was waiting for us in the lobby to take us and our bags to the room. The room was beautiful it had a two person Jacuzzi, a stone shower, a balcony viewing the ocean. After i got my things unpacked i went to take in some sun until it went down. Today was just a down relaxing day for me,so i didn't do much.

crowne plaza- cs

today we went to the Crowne plaza and met with Todd, Trudy and Kristin. They were very nice and gave treats and a little presentation on what each of them did. I think the Crowne Plaza is a pretty nice hotel for this area because there's not many. We got a tour of the kitchen area, the spoiler room, some of the offices, the restaurant, banquet area and the restaurant. Overall I think the trip went pretty good!!!

home wood- C.s.

our Lodging Management Program went to the Home Wood suites hotel on Wolf Road. Erin and chip the guest service coordinator gave us a presentation on the hotel, a lot about it ! After we got to ask questions and learn even more! They gave us a tour and showed us the pool, fitness center, a studio room, double suite. The rooms were very nice and i would like to stay there for a night and engage in he Home Wood suites experience.

capital trip

we took a trip to the Albany center in downtown. they put on a movie for us of Alban'y history which was pretty neat to learn because its where i live and i never knew most of that information. we went in the planatirium and learned about the stars. we got to take a tour of the building also, it was a pretty neat field trip !!

room service

i worked with Joel in the room service department when i got there we had some orders to do. we got the cart ready and waited for the food. after we delivered the food to the guests room we picked up the dirty dishes outside of the guests room. there were a lot of dirty carts that had to be busted down. Joel and i cleaned off the carts, filled his ice bucket. he showed me how to restock his inventory.

room service

i worked with Joel in the Room service department. The hotel was very slow that day. we took one order of salads, soups and drinks. we had to bring it to the Colonie meeting room, and had to make sure the guests were happy. Joel showed me the knocking rule that the room service workers have to follow. they have to knock three times and say that its room service before he enters the room. he showed me also how to set up the room service cart.

starbucks catherine simeone

I had to go work at the Starbucks in the Marriott because the restaurant i was supposed to work at closed early because lack of business. i went to Starbucks and we didn't have one single customer so we sat down with Nicole and she helped us fill out the yellow sheet about inventory.